Wakefield & Associates

Executive Team

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Matt Laws

President and CEO

Matt is a recognized leader in the ARM industry. He is a past member of the ACA National Board of Directors and is a past President of the Associated Collection Agencies of Colorado and Wyoming. He has served on the ACA Legislative Committee for 6 years and chaired this committee for 3 years He was appointed to the board of the Colorado Collection Agency Board by the governor and is a past chairman as well. Mr. Laws has an undergraduate degree in computer science and an MBA from the University of Dallas.

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Ryan Boettcher

Chief Operations Officer

Ryan joined Wakefield in 2010 as a 12 year industry veteran. Mr. Boettcher is responsible for the overall management of all aspects of the operation including compliance, customer service and strategy. Mr. Boettcher is active in the legislative arena locally and nationally with ACA International and Associated Collection Agencies, Inc. Mr. Boettcher also has extensive experience in the acquisition and management of defaulted consumer debt portfolios.
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Robert McReynolds

Chief Financial Officer

Bob maintains an active license as a Certified Public Accountant in the State of Tennessee. He is a member of the Tennessee Society of Certified Public Accountants, the American Institute of Certified Public Accountants, and Health Care Financial Management Association. He is responsible for all financial matters of the combined entities. Prior to the RRC Wakefield merger, Bob filled the dual role of CFO and COO with responsibilities for the day-to-day operations of RRC. He holds a B.S. Degree in Business from the University of Tennessee and has over 30 years of diversified business experience in both public practice and industry, including 21 years with RRC Wakefield.
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Gregg Swersky

Chief Relationship Officer

Gregg has over 30 years of collection industry experience, has served as President of Tennessee Collectors Association and as a National Director for the American Collectors Association. He holds a B.S. Degree in Finance from the University of Tennessee, is a member of the International Fellowship of Certified Collection Executives, Healthcare Financial Management Association, University Sertoma Club, and is a member of ACA’s Future Leaders. Prior to the RRC Wakefield merger, Gregg served in the dual role of President and Chairman of the Board of Directors of RRC.
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Tyler Marsh

Chief Business Development Officer

Tyler is an acknowledged expert in several areas of medical collections including ambulance, surgical centers, hospitals, and radiology. Mr. Marsh has assumed the responsibility of growing and managing the relationships with our clients, with great success.
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Debra Ciskey

Chief Compliance Officer

Debra was Director of the Performance Development Group and Director of Compliance a large ARM firm in Illinois for 21 years prior to joining Wakefield & Associates. She began her nearly 40 year career in the collection industry in 1980 at ACA International in the federal affairs department, then leading the association’s Education initiatives as Director of Education. As an ACA instructor since 1983, Debra has taught nearly 200 ACA Seminars, and she served on ACA’s Board of Directors for 2 terms spanning 2012 to 2018. In 2000, Debra was inducted into ACA’s International Fellowship of Certified Collection Executives, and was named ACA’s Instructor of the Year in 2005.

Collection Advisor magazine, for which Debra has written a regular column for many years, has included her in numerous lists, including their Top 50 Most Influential Collection Professionals (2007), Who’s Who in the Collection Industry (2014), Most Influential Women in the Collection Industry (2016), and The 20 most Powerful Women in the Collection Industry (2018). Debra holds an MA in Organizational Management from the University of Phoenix and a BA in English and Secondary Education from Iowa State University. Debra is also a Professional Collection Specialist(ACA), a Trainer Specialist, and holds ACA’s Scholar and Fellow Degrees in Collection Business Management. In 2009, Debra earned ACA International’s Credit and Collection Compliance Officer Designation.
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Kevan Umberfield

Director of Information Technology

Kevan joined Wakefield in 2013 after a number of years in the insurance industry. First responsible for developing Wakefield's analytics platform, Kevan assumed the responsibility for Wakefield's Information Technology operations in 2014. He oversees Wakefield's technology strategy, IT operations, software development, and business analytics. Kevan holds degrees undergraduate degrees in mathematics and history.